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Role of Effective Communication in Employee Safety Among Organization in Industrial Area in Rivers State, Nigeria

By William P. P., et al.

Communication is one of the critical factors that can either increase or decrease people’s vulnerability to hazards. The study examined role of effective communication in employee safety among organization in industrial area in Rivers State, Nigeria. The study engaged fifteen organisations (companies), and a well-structured questionnaire was used for data gathering among staff (379) from the selected organisation based on Taro Yamane. The collected data were analysed using descriptive and inferential statistics such as frequency count and person correlation. The finding revealed that the communication policy of the organisation influences effective communication on the safety of employees (50.7%), safety procedures (48.3%), adherence to the chain of command (74.9%), effective feedbacks (54.4%), active listening, and concerns (51.7%) and teamwork (49.3%). The hypothesis testing indicated no significant relationship between the effective communication and employment educational profile of workers (p = 0.067, 0.603, 0.623, 0.293 and 0.179), and the relationships are insignificant. The study concluded that the communication system adopted by the selected organisations ensures effective communication exchange and alleviates performance and safety.