Actors Associated wi...

Effective communication can be impeded by the employees’ profile and level of professionalism, which can overall affect the wellbeing, employees’ ability to perform, job satisfaction, and safety at the workplace. The study examined the factors associated with workplace communication deficiency among selected companies in Eleme, Rivers State, Nigeria. The study engaged fifteen organisations (companies), and a well-structured questionnaire was used for data gathering among staff (379) from the selected organisation based on Taro Yamane. The collected data were analysed using descriptive and inferential statistics such as frequency count and percentage. The finding revealed that factors associated with workplace communication deficiency include poor feedback mechanism (40.6%), lack of competence in communication (24.0%), and poor job communication (11.9%), among others. Furthermore, it was revealed that improving the feedback mechanism (27.2%), adoption of modern communication technology (22.7%), and training (17.9%) are the means of improving communication deficiency among selected companies. Therefore, it was recommended that the organizations encourage an “open door” policy to ensure improved feedback mechanisms and encourage employee input in information gathering and sharing.